If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Posted Sep 24, 2020 - 02:21 UTC
Monitoring
All impacted customer sites have been restored.
Posted Sep 23, 2020 - 22:43 UTC
Update
The StackPath NOC continues to work in conjunction with Support and the Engineering teams to restore service to impacted customers.
Posted Sep 23, 2020 - 21:05 UTC
Update
Engineers are currently working through impacted customers and restoring functionality.
Posted Sep 23, 2020 - 19:01 UTC
Identified
Our engineers have found the issue and are working with impacted customers to resolve it.
Posted Sep 23, 2020 - 16:57 UTC
Investigating
We are aware of an issue where any changes made to a CDN site will inadvertently disable the origin connection settings. We are working to resolve this issue and will provide updates as soon as they become available.