Maintenance operations on the database are continuing to progress, but are taking longer to process than expected. We have extended the maintenance window until 21:00 UTC (4:00 PM CST). We understand the critical nature of these services to our customers and are doing everything in our power to complete this maintenance and restore these services. Another update will be sent as soon as maintenance is completed.
Posted Oct 05, 2018 - 20:06 UTC
Update
StrikeTracker has now been placed into maintenance mode while we proceed with maintenance. Customer CDN configuration updates, purges, and SSL Uploads will produce 5xx errors until the service impacting portion of maintenance has completed.
Posted Oct 05, 2018 - 19:18 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 05, 2018 - 16:19 UTC
Scheduled
StackPath will be conducting emergency maintenance in response to a service incident related to the master database of the backend system that processes StackPath and Highwinds customer configuration updates. All pre-existing customer configurations were not impacted by this service incident. During this maintenance, customers will be unable to update CDN configurations, purge, or upload SSL certificates.
Highwinds Customers: During this maintenance, the ability to access StrikeTracker will be disabled and customers will be unable to purge files and make changes to CDN and SSL. If you use the API, your requests will receive an HTTP 5XX response code. These requests will need to be made again if you want them to be processed.
StackPath Customers: During this maintenance, the ability to make changes to CDN configuration, make SSL configuration changes, or purge files will be disabled. Request made during the maintenance window will need to be submitted again after the maintenance is over.
For updates on this maintenance and other important updates, please follow our status page:
Posted Oct 05, 2018 - 16:17 UTC
This scheduled maintenance affected: Systems (striketracker.highwinds.com, StrikeTracker API, Purge and Provisioning, control.stackpath.com).