Frankfurt PoP has been returned to normal operations. We are monitoring performance following this issue's resolution.
Posted Oct 09, 2019 - 01:45 UTC
Update
Our engineers have resolved the issue in all PoP's with the exception of Frankfurt. We will continue to provide updates as soon as they become available.
Posted Oct 08, 2019 - 21:29 UTC
Identified
The issue has been identified and Stackpath Engineers are working to resolve and return PoPs back to production.
Posted Oct 08, 2019 - 18:47 UTC
Investigating
We are currently investigating a performance degredation in the below PoPs in Europe. These PoPs are being removed from production and traffic is being re-routed. Users may experience increased latency and possible timeouts as a result.
If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Posted Oct 08, 2019 - 18:13 UTC
This incident affected: Europe, Middle East, Africa (AM - Amsterdam, The Netherlands, FR - Frankfurt, Germany, LO - London, United Kingdom, ML - Milan, Italy, PA - Paris, France) and Asia (SI - Singapore, Singapore).