Degraded Performance: Sydney PoP
Incident Report for StackPath
Resolved
This incident has been resolved.
Posted Jan 19, 2022 - 16:22 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 18, 2022 - 19:04 UTC
Update
Sydney PoP is now back in production. We identified a load balancer issue that was fixed and is currently going through additional testing.
Posted Jan 18, 2022 - 17:25 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 18, 2022 - 15:18 UTC
Identified
Initial impact has been mitigated and traffic has been rerouted to nearby PoPs.

Our Engineers are still working on the issue and will provide updates as they come
Posted Jan 18, 2022 - 09:05 UTC
Investigating
We are currently experiencing degraded performance in our Sydney PoP.
Users may be experiencing intermittent delays or timeouts during this time.
Our team is currently working to resolve this issue.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.
Posted Jan 18, 2022 - 06:30 UTC
This incident affected: Oceania (SY - Sydney, Australia).
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