Degraded Performance: Ticketing/Email Support

Incident Report for StackPath

Resolved

This incident has been resolved.

Posted Feb 09, 2019 - 03:26 UTC

Monitoring

Our third party ticketing/email support is back in production and we keep on monitoring it.

Posted Feb 09, 2019 - 02:20 UTC

Investigating

We are currently experiencing issues with third party ticketing/email support platform. Other means of communication with support - live chat and phone, are still operational.
We apologize for any inconvenience that this issue might cause to timely responding to your inquiries. We will post updates as soon as they become available.

If you have questions, our Support team is available 24/7 through chat or phone at 1-800-570-2253.

Posted Feb 09, 2019 - 01:57 UTC

This incident affected: Systems (Ticketing System).