A solution has been implemented, and we are continuing to monitor for any further issues.
Posted Apr 16, 2024 - 03:51 UTC
Update
We are currently implementing a fix, and for the next 20 minutes, customers may not be able to provision new workloads.
Posted Apr 16, 2024 - 03:10 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2024 - 20:14 UTC
Identified
Provisioning of workloads in this PoP restored. Some management services are still degraded, but we are making progress toward full restoration.
Posted Apr 15, 2024 - 16:31 UTC
Investigating
We are currently experiencing degraded performance in our Miami PoP which is impacting provisioning of new workloads. Our engineers are engaged and working to restore this service.
If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Posted Apr 15, 2024 - 15:10 UTC
This incident affected: North America (MI - Miami, FL, United States) and Systems (Edge Computing - VMs, Edge Computing - Containers).