StackPath and Highwinds Status
All Systems Operational
Asia Operational
MN - Manila, Philippines   Operational
TK - Tokyo, Japan   Operational
SI - Singapore, Singapore   Operational
SL - Seoul, Korea   Operational
HK - Hong Kong, China   Operational
North America Operational
AT - Atlanta, GA, United States   Operational
CH - Chicago, IL, United States   Operational
DA - Dallas, TX, United States   Operational
DC - Washington, DC, United States   Operational
DE - Denver, CO, United States   Operational
LA - Los Angeles, CA, United States   Operational
MI - Miami, FL, United States   Operational
NY - New York, NY, United States   Operational
PH - Phoenix, AZ, United States   Operational
SE - Seattle, WA, United States   Operational
SF - San Francisco, CL, United States   Operational
SJ - San Jose, CL, United States   Operational
TR - Toronto, Canada   Operational
NA - Highwinds Cloud Storage   Operational
Europe Operational
AM - Amsterdam, The Netherlands   Operational
BR - Brussels, Belgium   Operational
FR - Frankfurt, Germany   Operational
LO - London, United Kingdom   Operational
MA - Madrid, Spain   Operational
PA - Paris, France   Operational
SK - Stockholm, Sweden   Operational
EU - Highwinds Cloud Storage   Operational
WA - Warsaw, Poland   Operational
ML - Milan, Italy   Operational
Oceania Operational
ME - Melbourne, Australia   Operational
SY - Sydney, Australia   Operational
South America Operational
RJ - Rio de Janeiro, Brazil   Operational
SP - São Paulo, Brazil   Operational
Systems Operational
Billing   Operational
striketracker.highwinds.com   Operational
StrikeTracker API   Operational
Ticketing System   Operational
Highwinds.com   Operational
Purge and Provisioning   Operational
control.stackpath.com   Operational
DNS   Operational
WAF   Operational
Monitoring   Operational
Highwinds Cloud Storage (HCS)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2018

No incidents reported today.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018
Resolved - We have confirmed the Frankfurt PoP is operating normally and are resolving this incident.
Nov 14, 16:41 UTC
Update - We are continuing to monitor for any further issues.
Nov 14, 13:53 UTC
Monitoring - We mitigated the issues impacting customers in the Frankfurt PoP and have returned the PoP to the production rotation. We will continue to monitor closely to ensure systems continue performing well.
Nov 14, 11:29 UTC
Identified - We have identified an issue in our Frankfurt PoP, the PoP has been removed from service and we will update our status page as soon as more information becomes available.

While this PoP is out of the production rotation we are routing all traffic to the next closest location.
Nov 14, 10:34 UTC
Investigating - We are currently experiencing degraded performance in our Frankfurt PoP. Customers might see increased load times while we work to resolve this issue. We will update our status page as soon as more information becomes available.
Nov 14, 08:48 UTC
Resolved - We have confirmed the Amsterdam PoP is operating normally and are resolving this incident.
Nov 14, 16:22 UTC
Monitoring - The issue that has caused the POP to be pulled out of rotation has been resolved and we're actively monitoring the traffic normalizing.
Nov 14, 13:40 UTC
Identified - We have identified the issue in our Amsterdam PoP and our engineers are working on resolving it. We will post status update once more information becomes available.
Nov 14, 11:21 UTC
Investigating - We are currently experiencing degraded performance in our Amsterdam PoP. Customers might see increased load times while we work to resolve this issue. We will update our status page as soon as more information becomes available.
Nov 14, 10:50 UTC
Resolved - We have confirmed the Madrid PoP is operating normally and are resolving this incident.
Nov 14, 16:10 UTC
Monitoring - The issue that has caused the POP to be pulled out of rotation has been resolved and we're actively monitoring the traffic normalizing.
Nov 14, 13:33 UTC
Identified - We have identified and are working to resolve an issue with the Madrid PoP. We removed the PoP from production rotation at 9:10 UTC and are working to bring it back into the production rotation right now. All traffic is currently being routed to the next closest PoP. We will update as soon as the PoP is back online and serving CDN traffic.
Nov 14, 12:36 UTC
Resolved - This incident has been resolved.
Nov 14, 04:46 UTC
Monitoring - A fix has been implemented, we will keep monitoring the results.
Nov 14, 03:59 UTC
Update - We are continuing to work on a fix in order to restore raw log performance.
Nov 14, 03:26 UTC
Identified - StackPath is currently experiencing sporadic delay with Raw log exports. We are working to resolve the issue and will update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Nov 14, 02:03 UTC
Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - This incident has been resolved.
Nov 9, 00:56 UTC
Monitoring - A fix has been implemented for diminished throughput delivering CDN assets in our Amsterdam PoP and we are monitoring the POP closely. We will update as soon as more information is available.
Nov 8, 22:41 UTC
Identified - We have currently identified the cause of diminished throughput delivering CDN assets in our Amsterdamn PoP and we are working urgently to resolve the issue. We will update as soon as more information is available.
Nov 8, 21:35 UTC
Nov 7, 2018

No incidents reported.

Nov 6, 2018
Resolved - This incident has been resolved.
Nov 6, 02:18 UTC
Monitoring - A fix has been implemented and we are monitoring results.

If you have any questions freely reach out to us over outreach@stackpath.com
Nov 6, 01:25 UTC
Identified - We have identified the issue and are working on implementing a fix.

The only impact is viewing configurations from the portal. Delivery is not affected by this issue.
Nov 6, 00:41 UTC
Investigating - StackPath is currently experiencing issues with WAF Sites on our portal. We are working to resolve the issue and will update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at outreach@stackpath.com or phone at 1-800-570-2253.
Nov 6, 00:07 UTC
Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.