StackPath and Highwinds Status
All Systems Operational
Asia Operational
MN - Manila, Philippines   Operational
TK - Tokyo, Japan   Operational
SI - Singapore, Singapore   Operational
SL - Seoul, Korea   Operational
HK - Hong Kong, China   Operational
North America Operational
AT - Atlanta, GA, United States   Operational
CH - Chicago, IL, United States   Operational
DA - Dallas, TX, United States   Operational
DC - Washington, DC, United States   Operational
DE - Denver, CO, United States   Operational
LA - Los Angeles, CA, United States   Operational
MI - Miami, FL, United States   Operational
NY - New York, NY, United States   Operational
PH - Phoenix, AZ, United States   Operational
SE - Seattle, WA, United States   Operational
SF - San Francisco, CL, United States   Operational
SJ - San Jose, CL, United States   Operational
TR - Toronto, Canada   Operational
NA - Highwinds Cloud Storage   Operational
Europe Operational
AM - Amsterdam, The Netherlands   Operational
BR - Brussels, Belgium   Operational
FR - Frankfurt, Germany   Operational
LO - London, United Kingdom   Operational
MA - Madrid, Spain   Operational
PA - Paris, France   Operational
SK - Stockholm, Sweden   Operational
EU - Highwinds Cloud Storage   Operational
WA - Warsaw, Poland   Operational
ML - Milan, Italy   Operational
Oceania Operational
ME - Melbourne, Australia   Operational
SY - Sydney, Australia   Operational
South America Operational
RJ - Rio de Janeiro, Brazil   Operational
SP - São Paulo, Brazil   Operational
Systems Operational
Billing   Operational
striketracker.highwinds.com   Operational
StrikeTracker API   Operational
Ticketing System   Operational
Highwinds.com   Operational
Purge and Provisioning   Operational
control.stackpath.com   Operational
DNS   Operational
WAF   Operational
Monitoring   Operational
Highwinds Cloud Storage (HCS)   Operational
EdgeEngine   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018
Resolved - This incident has been resolved.
Dec 13, 12:03 UTC
Investigating - Our billing provider will be performing critical maintenance for three hours starting at 05:00 UTC. During this time, customers will be unable to make changes to services, including cancelling or adding them. For help with these items, please contact our support team and we will manually complete these tasks for you after maintenance is concluded. Thank you for your patience.
Dec 13, 04:37 UTC
Dec 12, 2018
Resolved - This incident has been resolved.
Dec 12, 20:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 19:35 UTC
Update - Our engineers are still addressing the issue. The raw logs may be delayed for some users.
Dec 12, 18:27 UTC
Identified - The issue has been identified and our engineers applied a fix. The backlog is decreasing in multiple PoPs, but some users still may see late logs until the issue is fully resolved.
Dec 12, 16:57 UTC
Investigating - We are currently experiencing a delay in raw logs aggregation. Engineers are working to remove the backlog but some users may see late-arriving raw log entries until the issue is resolved.
Dec 12, 16:09 UTC
Resolved - This incident has been resolved.
Dec 12, 16:02 UTC
Monitoring - We have mitigated the degraded performance in all impacted PoPs and are seeing performance return to normal standards. We will continue to monitor the situation and provide updates as they are available.
Dec 12, 13:48 UTC
Identified - Update: We are experiencing increased timeouts from Frankfurt, Amsterdam and Paris and are actively working to mitigate these issues. We will update as soon as more information is available.
Dec 12, 10:34 UTC
Investigating - We are currently experiencing degraded performance and provisioning issues on our Frankfurt PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Dec 12, 09:53 UTC
Dec 11, 2018
Resolved - This incident has been resolved.
Dec 11, 17:10 UTC
Monitoring - We have applied a fix and are currently monitoring the results regarding the issue at hand.
Dec 11, 16:15 UTC
Investigating - We are currently investigating increased timeouts to the StackPath API which is impacting the StackPath Control Portal (control.stackpath.com) and HighWinds StrikeTracker (striketracker.highwinds.com). CDN delivery is not impacted by this issue.
Dec 11, 15:44 UTC
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Resolved - This incident has been resolved.
Dec 6, 16:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 6, 15:32 UTC
Investigating - We are currently investigating degraded performance in our Chicago PoP resulting in timeouts. We will provide updates as they become available.

If you have any additional questions you can reach out to support via live chat or ticketing system.
Dec 6, 14:08 UTC
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018
Completed - The scheduled maintenance has been completed.
Dec 2, 15:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 22:00 UTC
Scheduled - Our ticketing and chat vendor is currently undergoing maintenance. No disruption in service is expected, but we will continue to closely monitor the situation to identify any issues that may arise.

In the meantime, our Support team is available 24/7 through live chat on https://www.stackpath.com, ticket at hi@stackpath.com, or phone at 1 (877) 629-2361.
Nov 30, 22:56 UTC
Nov 30, 2018

No incidents reported.