StackPath and Highwinds Status
All Systems Operational
Asia Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
HK - Hong Kong, China Operational
OS - Osaka, Japan Operational
MB - Mumbai, India Operational
ND - Delhi, India Operational
MD - Chennai, India Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - St. Louis, MO, United States Operational
BS - Boston, MA, United States Operational
DT - Detroit, MI, United States Operational
MP - Minneapolis, MN, United States Operational
MF - Mcallen, TX United States Operational
Europe, Middle East, Africa Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
JB - Johannesburg, South Africa Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
ML - Milan, Italy Operational
MR - Marseilles, France Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
WA - Warsaw, Poland Operational
EU - Highwinds Cloud Storage Operational
DB - Dubai, United Arab Emirates Operational
DU - Dublin , Ireland Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
GI - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
SC - Santiago, Chile Operational
LI - Lima, Peru Operational
BO - Bogota, Colombia Operational
EZ - Buenos Aires, Argentina Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Serverless Scripting Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Edge Computing - IPv4 Operational
Edge Computing - IPv6 Operational
Edge Computing - L3/L4 DDos Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance - Dublin PoP May 31, 2023 04:00-07:00 UTC
Update - The scheduled maintenance for the 25th of May has been updated to the 31st of May at 04:00UTC.
May 24, 2023 - 18:20 UTC
Scheduled - Dear valued customers,

To continue to improve our CDN systems, our team will be performing necessary updates and improvements to our systems and services for the following CDN locations Dublin PoP at 25/05/23 04:00UTC.

We do not anticipate any major customer impact during the maintenance traffic will be shifted to nearby POPs which may cause normal than higher latency for some content. We apologize in advance for any inconvenience this may cause.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com.
May 16, 2023 - 17:01 UTC
Maintenance - Johannesburg PoP May 31, 2023 22:00 - Jun 1, 2023 01:00 UTC
Update - The scheduled maintenance for the 25th of May has been updated to the 31st of May at 22:00UTC.
May 24, 2023 - 18:20 UTC
Scheduled - Dear valued customers,

To continue to improve our CDN systems, our team will be performing necessary updates and improvements to our systems and services for the following CDN locations Johannesburg PoP at 25/05/23 22:00UTC.

We do not anticipate any major customer impact during the maintenance traffic will be shifted to nearby POPs which may cause normal than higher latency for some content. We apologize in advance for any inconvenience this may cause.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com.
May 16, 2023 - 16:56 UTC
Past Incidents
May 29, 2023
Edge Compute: Hong Kong PoP
Resolved - This incident has been resolved.
May 29, 13:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 11:35 UTC
Identified - The issue has been identified and a fix is being implemented.
May 29, 11:09 UTC
Investigating - StackPath has identified degraded performance for Edge Compute workloads in Hong Kong PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.
May 29, 10:34 UTC
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Maintenance - Dallas PoP
Completed - The scheduled maintenance has been completed.
May 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 13:00 UTC
Scheduled - Dear valued customers,

To continue to improve our CDN systems, our team will be performing necessary updates and improvements to our systems and services in our Dallas POP .

Customers may experience intermittent connection resets when traffic gets shifted between devices.We apologize in advance for any inconvenience this may cause.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com.
May 1, 13:46 UTC
May 25, 2023

No incidents reported.

May 24, 2023
May 23, 2023

No incidents reported.

May 22, 2023
Edge Compute Maintenance - Seattle Cluster
Completed - The scheduled maintenance has been completed.
May 22, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 14:00 UTC
Scheduled - We will be performing upgrades on the storage system that supports Edge Compute persistent volumes. These upgrades will enhance the performance and reliability of the persistent volume stores. No disruption is expected, but there may be reduced performance while data is rebalanced.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253 or via live chat at stackpath.com.
May 17, 16:22 UTC
WAF Analytics Pipeline Issue
Resolved - This incident has been resolved.
May 22, 13:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 10:43 UTC
Identified - The issue has been identified and a fix is being implemented.
May 22, 10:34 UTC
Investigating - We are currently experiencing issue with our WAF analytics pipeline. Our customers may experience missing WAF analytics data in Portal.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.
May 22, 10:12 UTC
Degraded Performance: Multiple locations
Resolved - This incident has been resolved.
May 22, 12:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 09:02 UTC
Identified - The issue has been identified and a fix is being implemented.
May 22, 08:49 UTC
Investigating - StackPath has identified degraded performance on our Edge Compute. Customers may experience provisioning delay.
Our teams are working to resolve this issue and will provide an update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.
May 22, 04:56 UTC
May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
Edge Compute Maintenance - Chicago Cluster
Completed - The scheduled maintenance has been completed.
May 19, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 14:01 UTC
Scheduled - We will be performing upgrades on the storage system that supports Edge Compute persistent volumes. These upgrades will enhance the performance and reliability of the persistent volume stores. No disruption is expected, but there may be reduced performance while data is rebalanced.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253 or via live chat at stackpath.com.
May 17, 16:51 UTC
May 18, 2023
Maintenance - Mcallen PoP
Completed - The scheduled maintenance has been completed.
May 18, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 12:01 UTC
Scheduled - Dear valued customers,
To continue to improve our CDN systems, our team will be performing necessary updates and improvements to our systems and services for the following CDN locations Mcallen PoP at 18/05/23 12:00UTC.

We do not anticipate any major customer impact during the maintenance traffic will be shifted to nearby POPs which may cause normal than higher latency for some content. We apologize in advance for any inconvenience this may cause.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com.
May 15, 20:25 UTC
May 17, 2023
Edge Compute Maintenance - Miami Cluster
Completed - The scheduled maintenance has been completed.
May 17, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 16:45 UTC
Scheduled - We will be performing upgrades on the storage system that supports Edge Compute persistent volumes. These upgrades will enhance the performance and reliability of the persistent volume stores. No disruption is expected, but there may be reduced performance while data is rebalanced.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253 or via live chat at stackpath.com
May 17, 15:38 UTC
May 16, 2023
Maintenance - Buenos Aires PoP
Completed - The scheduled maintenance has been completed.
May 16, 18:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 16:00 UTC
Scheduled - Dear valued customers,

To continue to improve our CDN systems, our team will be performing necessary updates and improvements to our systems and services for the Buenos Aires PoP at 16/05/23 16:00 UTC for about 2 hours and 30 minutes.

We do not anticipate any major customer impact during the maintenance traffic will be shifted to nearby POPs which may cause normal than higher latency for some content. We apologize in advance for any inconvenience this may cause.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com
May 16, 15:39 UTC
Maintenance - Bogota POP
Completed - The scheduled maintenance has been completed.
May 16, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 14:16 UTC
Scheduled - Dear valued customers,

To continue to improve our CDN systems, our team will be performing necessary updates and improvements to our systems and services for the Bogota PoP at 16/05/23 14:15 UTC for about 2hours.

We do not anticipate any major customer impact during the maintenance traffic will be shifted to nearby POPs which may cause normal than higher latency for some content. We apologize in advance for any inconvenience this may cause.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com
May 16, 14:12 UTC
SP Network Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 01:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 13:25 UTC
Scheduled - StackPath Customers,

As part of our continued desire to improve performance and reliability, StackPath will conduct rolling network maintenance in multiple POPs. During this maintenance, Customers may experience intermittent connection resets when traffic gets shifted between devices.

Bellow you can find the start times for each location. Upgrades schedule, each one will get a 4hr window.

iad02 Apr 27, 7:00 am UTC

dfw02 Apr 27, 9:30 am UTC

icn03 Apr 27, 06:30 pm UTC

fra02 Apr 27, 11:30 pm UTC

ord02 Apr 28, 07:00 am UTC

sea02 Apr 28, 09:30 am UTC

mia02 May 1, 07:30 am UTC

mel02 May 1, 05:30 pm UTC

hkg02 May 1, 07:00 pm UTC

arn02 May 1, 10:30 pm UTC

cdg02 May 2, 02:00 am UTC

atl02 May 2, 08:00 am UTC

mad02 May 3, 01:00 qm UTC

dtw01 May 3, 06:00 am UTC

sjc02 May 3, 09:30 am UTC

vie01 May 4, 12:00 am UTC

yyz02 May 4, 06:00 am UTC

jnb01 May 4, 10:00 pm UTC

mxp02 May 5, 01:00 am UTC

msp01 May 5, 07:00 am UTC

gru03 May 8, 06:30 am UTC

mrs01 May 9, 02:00 am UTC

kix02 May 9, 1630 pm UTC

man01 May 9, 0100 am UTC

dub01 May 10, 0100 am UTC


If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com.
Apr 27, 13:24 UTC
May 15, 2023
Edge Compute Maintenance - Ashburn Cluster
Completed - The scheduled maintenance has been completed.
May 15, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 14:00 UTC
Scheduled - We will be performing upgrades on the storage system that supports Edge Compute persistent volumes. These upgrades will enhance the performance and reliability of the persistent volume stores. No disruption is expected, but there may be reduced performance while data is rebalanced.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253 or via live chat at stackpath.com
May 9, 21:07 UTC
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