StackPath and Highwinds Status
All Systems Operational
Asia Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - Sterling, VA, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Operational
ML - Milan, Italy Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
GI - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
SC - Santiago, Chile Operational
LI - Lima, Peru Operational
BO - Bogota, Colombia Operational
EZ - Buenos Aires, Argentina Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Highwinds Cloud Storage (HCS) Operational
Serverless Scripting Operational
Highwinds Legacy Internal Storage Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 5, 2021
Resolved - This incident has been resolved.
May 5, 15:49 UTC
Monitoring - Engineers have applied a mitigation and new container workloads should available for creation now. We are monitoring for any additional issues.
May 5, 14:44 UTC
Investigating - Engineers are currently investigating an issue provisioning new container workloads. Existing workloads are expected to continue normal functionality. Existing virtual machines and new creations should not be affected. We will provide more updates as they become available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
May 5, 12:41 UTC
May 4, 2021
Resolved - This incident has been resolved.
May 4, 19:33 UTC
Monitoring - Stackpath engineers are aware of an incident that affected WAF service between 13:37 - 14:17 UTC. Due to misconfiguration WAF was working in a bypass mode for around 40minutes. The StackPath WAF continues to operate normally after the event. Our engineers are still investigating the root cause for this incident.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
May 4, 16:24 UTC
May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021
Resolved - This incident has been resolved.
Apr 28, 01:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 00:40 UTC
Identified - We are currently experiencing degraded performance on our SI PoP. Customers may experience increased download times and timeouts.
Engineers have identified the issue and are working with the resolution, traffic is now shifted to near location.
We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Apr 27, 23:58 UTC
Completed - The scheduled maintenance has been completed.
Apr 28, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 00:03 UTC
Scheduled - We will be performing an emergency maintenance on our Amsterdam PoP for Global Premium delivery:
Start Date: Tuesday 28-April-2021 00:00 UTC
End Date: Tuesday 28-April-2021 01:00 UTC

Traffic for customers using global premium delivery will be automatically shifted over to nearby locations which might cause customers to experience slightly higher than normal latency during this maintenance. We will update the status page as soon as the maintenance has been completed.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Apr 27, 20:00 UTC
Apr 27, 2021
Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021
Resolved - This incident has been resolved.
Apr 23, 14:43 UTC
Monitoring - We have implemented a fix to mitigate the impact and we are monitoring the performance.
Apr 23, 13:57 UTC
Identified - Our engineers have identified the root cause and we are in the process of implementing a fix to mitigate the immediate impact.
Apr 23, 13:38 UTC
Investigating - Stackpath Engineers are currently investigating an issue with workload creation in our Edge compute. Users may not be able to create new containers or VMs.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Apr 23, 12:51 UTC
Apr 22, 2021

No incidents reported.

Apr 21, 2021
Resolved - This incident has been resolved.
Apr 21, 06:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 07:34 UTC
Identified - Our engineers have identified the root causing delayed logs and are in the processing of implementing a fix.
Apr 17, 20:39 UTC
Investigating - We are investigating delays in the Web Application Firewall logs causing an information gap in WAF analytics and traffic graphs. We will be updating our status page as soon as further information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or via phone at 1-800-570-2253 or via live chat at stackpath.com
Apr 17, 19:30 UTC
Resolved - This incident has been resolved.
Apr 21, 00:00 UTC
Monitoring - We have now restored the services. We are continuing to closely watch the stability and performance. We will now be moving to hourly updates.
Apr 20, 21:49 UTC
Update - We are continuing to work on restoring services for our outage. We can communicate that users who are logged in are not impacted by this incident. We are continuing with all efforts to fully restore services for all customers.
Apr 20, 20:54 UTC
Update - We are continuing to work on restoring services as quickly as possible. As soon as we have an ETA for the restoration of services, we will update our status.
Apr 20, 19:41 UTC
Update - We are continuing to work on this incident and we are also looking into ways to reduce the impact this is generating. At this time, we are still unclear as to the root cause of the issue. We understand that this is causing a significant impact on your business, and we thank you for your patience. We are doing everything we can to restore service.
Apr 20, 17:49 UTC
Investigating - StackPath is currently experiencing issues with increased error rate with users logins to the portal . We are working to resolve the issue and will update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Apr 20, 16:11 UTC