StackPath and Highwinds Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 10:02 UTC
Scheduled - StackPath Customers
To improve performance and reliability, StackPath will begin rolling updates on Edge Compute hypervisors across several PoPs – beginning Thursday, June 17, 2021, and ending Friday, June 18, 2021.

As this maintenance is processed, your instance may see up to a 15 second network interruption. Instances will not be power cycled during this maintenance. Please plan accordingly.

Maintenance windows are as follows:

Thursday June 17, 2021
10:00 - 14:00 UTC
• Hong Kong
• Melbourne
• Tokyo
• Singapore

Thursday June 17, 2021
22:00 - 02:00 UTC
• Amsterdam
• Stockholm
• Frankfurt
• London
• Madrid
• Warsaw

Friday June 18, 2021
03:00 - 07:00 UTC
• Atlanta
• Denver
• Dallas
• São Paulo
• Ashburn
• New York
• Los Angeles
• Miami
• Chicago
• Seattle
• San Jose
• Toronto
• Ashburn

You can follow our status page for updates on the maintenance and email us for any questions or issues.
Thank you,
StackPath Support
Asia Under Maintenance
TK - Tokyo, Japan Under Maintenance
SI - Singapore, Singapore Under Maintenance
SL - Seoul, Korea Operational
HK - Hong Kong, China Under Maintenance
North America Under Maintenance
AT - Atlanta, GA, United States Under Maintenance
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Under Maintenance
DC - Washington, DC, United States Under Maintenance
DE - Denver, CO, United States Under Maintenance
LA - Los Angeles, CA, United States Under Maintenance
MI - Miami, FL, United States Under Maintenance
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Under Maintenance
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Under Maintenance
TR - Toronto, Canada Under Maintenance
NA - Highwinds Cloud Storage Operational
Europe Under Maintenance
AM - Amsterdam, The Netherlands Under Maintenance
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Under Maintenance
LO - London, United Kingdom Under Maintenance
MA - Madrid, Spain Under Maintenance
PA - Paris, France Operational
SK - Stockholm, Sweden Under Maintenance
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Under Maintenance
ML - Milan, Italy Operational
Oceania Under Maintenance
ME - Melbourne, Australia Under Maintenance
SY - Sydney, Australia Operational
South America Under Maintenance
GI - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Under Maintenance
SC - Santiago, Chile Operational
LI - Lima, Peru Operational
BO - Bogota, Colombia Operational
EZ - Buenos Aires, Argentina Operational
Systems Under Maintenance
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Serverless Scripting Operational
Edge Computing - VMs Under Maintenance
Edge Computing - Containers Under Maintenance
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance: Warsaw PoP Jun 21, 22:00 - Jun 22, 01:00 UTC
Stackpath will be performing a hardware maintenance in our Warsaw PoP. Capacity will be reduced which may cause customers to experience slightly higher than normal latency during this maintenance.

Maintenance:
Start Date: Monday, June 21, 2021
Estimated Duration: 3 hours
Estimated Down Time: 3 hours

Start Time:
June 21, 2021 22:00 UTC
June 21, 2021 18:00 US/Eastern
June 21, 2021 17:00 US/Central

End Date: Monday/Tuesday, June 21st/22nd, 2021

End Time:
June 22, 2021 01:00 UTC
June 21, 2021 21:00 US/Eastern
June 21, 2021 20:00 US/Central

Please feel free to subscribe to this Status for updates on this maintenance. If you have any questions regarding this maintenance, please do not hesitate to contact StackPath Customer Support at hi@stackpath.com or Highwinds Support at support@highwinds.com.
Posted on Jun 16, 15:29 UTC
Maintenance: Los Angeles PoP Jun 28, 21:00-22:00 UTC
We will be performing a maintenance on our Los Angeles PoP where shield requests may intermittently time out for up to approximately 5 minutes.

Start: 28/June/2021 2100 UTC
End: 28/June2021 2200 UTC

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Posted on Jun 14, 16:03 UTC
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

Unresolved incident: StackPath Edge Compute Maintenance Notification | SP Edge Compute Maint 17.06.2021.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Resolved - This incident has been resolved.
Jun 12, 00:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

If you have any questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Jun 11, 18:58 UTC
Investigating - We are investigating an incident impacting a small percentage of origin shield requests within our network

There is currently no impact to asset delivery

If you have any questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Jun 11, 16:56 UTC
Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 17:28 UTC
Update - We are continuing to monitor for any further issues.
Jun 11, 17:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 17:09 UTC
Identified - The issue in LAX has been identified and a fix is being implemented.
Jun 11, 15:16 UTC
Investigating - We are currently experiencing degraded performance and provisioning issues on our Los Angeles POP.

At the moment all traffic is being routed to the closest server in our network.

If you have any questions, our Support team is available 24/7 through live chat or through a ticket at https://app.stackpath.com/support.
Jun 11, 07:50 UTC
Resolved - This incident has been resolved.
Jun 11, 02:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 01:25 UTC
Investigating - Zendesk, our live chat provider, is currently experiencing issues. Some of our clients may be unable to reach out to us via live chat. We are working in unison with Zendesk to resolve the issue as soon as possible.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or via phone at 1-800-570-2253 or via live chat at stackpath.com
Jun 10, 22:57 UTC
Resolved - This incident has been resolved.
Jun 11, 00:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 22:41 UTC
Investigating - We are currently experiencing degraded performance issues on our Rio De Janeiro PoP. We have pulled this PoP from service and redirected traffic to nearby PoPs.

We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Jun 10, 20:23 UTC
Jun 10, 2021
Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - This incident has been resolved.
Jun 8, 01:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 01:03 UTC
Identified - The issue has been identified to be related to our maintenance in Warsaw pop.
Our engineers are currently implementing a fix to return the traffic in our Warsaw pop.
Jun 8, 00:47 UTC
Investigating - We are currently experiencing degraded performance issues on our Warsaw PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Jun 7, 23:43 UTC
Jun 7, 2021
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.