StackPath and Highwinds Status
All Systems Operational
Asia Operational
MN - Manila, Philippines Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - Sterling, VA, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Operational
ML - Milan, Italy Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
RJ - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Highwinds Cloud Storage (HCS) Operational
Serverless Scripting Operational
Highwinds Legacy Internal Storage Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2020

No incidents reported today.

Jan 22, 2020
Resolved - This incident has been resolved.
Jan 22, 15:45 UTC
Update - After our last update to "monitoring" status, we identified several additional providers that were still having trouble reaching our DNS servers. We have now corrected these and are closely monitoring for any other anomalies.
Jan 22, 14:43 UTC
Monitoring - DNS functionality has been fully restored with a fix implemented by our engineers. We are monitoring the performance following this issue's resolution.
Jan 22, 12:48 UTC
Identified - The Highwinds Platform is currently experiencing issues with resolving DNS records in the UK. We are working on mitigating the issue. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at +1 (323) 313-1206.
Jan 22, 12:26 UTC
Jan 21, 2020
Resolved - Issue has been fully resolved, and all customers should be able to issue new FreeSSL certificates. For any additional details regarding this incident, feel free to reach out to hi@stackpath.com.
Jan 21, 21:03 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.
Jan 21, 18:36 UTC
Investigating - We have discovered a problem with our FreeSSL validation workflow, due to which customers may be unable to generate new SSL certificates. Our engineers are actively working on identifying the root cause, and we'll provide more updates as we move towards resolution.
Jan 21, 17:42 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 UTC
Scheduled - StackPath will conduct emergency maintenance in Amsterdam on Tuesday, January 21, 2020 starting at 07:00 UTC.

During this maintenance, the Amsterdam HCS instance will be unavailable for 15 minutes.

The USA HCS instance will not be affected by this maintenance.

Timeline:
Date: January 21, 2020
Start Time: 07:00 UTC
End Time: 08:00 UTC
Estimated Impact Minutes: 15
Jan 18, 03:08 UTC
Resolved - This incident has been resolved.
Jan 21, 02:50 UTC
Identified - Highwinds is currently experiencing issues with wildcard certificate expiration. Only users who are routed to our Seattle POP are being affected.
Issue has been identified and our engineers are working on fix implementation.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Jan 21, 02:37 UTC
Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020
Resolved - The incident has been resolved.
Jan 17, 19:26 UTC
Monitoring - A fix has been implemented and we are currently monitoring the results.
Jan 17, 18:02 UTC
Investigating - We are currently experiencing degraded performance on our Singapore PoP. Our engineering teams are currently investigating this issue.

We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Jan 17, 17:23 UTC
Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020
Resolved - This incident has been resolved.
Jan 14, 18:42 UTC
Monitoring - A fix has been implemented and we are currently monitoring the results.
Jan 14, 16:33 UTC
Identified - Our engineers are continuing to work on additional tasks to reach full resolution of this issue. We will provide you with updates as soon as possible.

We apologize for any inconveniences this might cause, and thank you for your patience while we resolve this.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at+1 (323) 313-1206.
Jan 14, 16:10 UTC
Monitoring - A fix has been implemented and we are currently monitoring the results.
Jan 14, 15:47 UTC
Investigating - We are currently investigating intermittent timeouts which are happening inside Stackpath Portal.
The relevant teams are investigating, and we will provide you with updates as we have them.

We apologize for any inconveniences this might cause, and thank you for your patience while we resolve this.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at+1 (323) 313-1206.
Jan 14, 15:40 UTC
Jan 13, 2020
Resolved - This incident has been resolved.
Jan 13, 18:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 16:56 UTC
Identified - Stackpath Engineers have isolated the issue and they are currently rolling out a fix.
Jan 13, 16:13 UTC
Investigating - StackPath is investigating an issue regarding SSH timeouts to Edge Compute workloads. Our engineers are working to resolve the issue as soon as possible.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253
Jan 13, 15:28 UTC
Resolved - This incident has been resolved.
Jan 13, 00:24 UTC
Investigating - We have discovered issue with services in charge of providing FreeSSL certificates to our customers. CDN traffic for sites that use FreeSSL certificates should not be impacted, but users may be unable to generate new certificates or renew existing ones. We are actively investigating this, and will continue to provide updates as we move towards resolution.
Jan 12, 10:24 UTC
Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Resolved - This incident has been resolved.
Jan 9, 16:24 UTC
Monitoring - We experienced a brief spike in 502 status codes on sites that have WAF enabled due to a production change that has been rolled back by our engineers. Currently we are monitoring the situation.

If you have questions, our Support team is available 24/7 through our live chat, email at hi@stackpath.com or phone at +1 (323) 313-1206.
Jan 9, 15:32 UTC