StackPath and Highwinds Status
All Systems Operational
Asia Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - Sterling, VA, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Operational
ML - Milan, Italy Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
GI - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
SC - Santiago, Chile Operational
LI - Lima, Peru Operational
BO - Bogota, Colombia Operational
EZ - Buenos Aires, Argentina Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Highwinds Cloud Storage (HCS) Operational
Serverless Scripting Operational
Highwinds Legacy Internal Storage Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - This incident has been resolved.
Feb 23, 00:01 UTC
Monitoring - StackPath engineers have restored access to the backend cluster and all service are functioning normally. The NOC will continue to monitor all systems closely. Please reach out to us if you are still experiencing issues accessing or utilizing the SP2.0 portal.
Feb 22, 23:24 UTC
Identified - StackPath engineers have identified a database cluster malfunction that is preventing access to the API. We are working on recovering access to the cluster now. Customers may continue to experience failures when attempting to access the Control Panel or API.
Feb 22, 23:20 UTC
Investigating - StackPath Engineers are currently investigating an incident preventing some customers from accessing the StackPath 2.0 API. We will continue to provide updates as more information becomes available.
Feb 22, 23:09 UTC
Feb 22, 2021
Resolved - This incident has been resolved.
Feb 22, 20:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 19:27 UTC
Investigating - We are currently investigating an issue where FTP connection are timing out in our IAD PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Feb 22, 18:21 UTC
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021
Resolved - This incident has been resolved.
Feb 19, 03:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 01:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 19, 01:21 UTC
Feb 18, 2021
Resolved - This incident has been resolved.
Feb 18, 23:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 23:35 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 18, 23:10 UTC
Investigating - We are currently experiencing degraded performance on our Atlanta PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Feb 18, 22:51 UTC
Feb 17, 2021
Resolved - This incident has been resolved.
Feb 17, 16:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 14:15 UTC
Identified - We are currently experiencing degraded performance on our Atlanta PoP due to one switch that went down. We will update our status page as soon as more information becomes available.



If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Feb 17, 12:38 UTC
Resolved - This incident has been resolved.
Feb 17, 01:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 01:05 UTC
Identified - We are currently experiencing degraded performance on our Atlanta PoP due to one switch that went down. We will update our status page as soon as more information becomes available.



If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Feb 17, 00:35 UTC
Feb 16, 2021
Resolved - This incident has been resolved.
Feb 16, 18:34 UTC
Monitoring - The Dallas PoP has been returned to production.
Our teams will continue to monitor performance throughout the day.
Feb 16, 16:47 UTC
Update - We are working to verify power to all of our devices in the PoP, and will be returning it to production traffic as soon as that is complete.
Please expect an update within the next 30 minutes.
Feb 16, 15:42 UTC
Identified - Our datacenter in Dallas has experienced a power loss due to the inclement weather in that region.
Power has been restored via generator, however the Dallas PoP will still be out of production until all devices are recovered. Customer traffic will re-route to the nearest available PoP.
Feb 16, 14:21 UTC
Investigating - Stackpath Engineers are investigating an issue with our Dallas PoP. Users may experience timeouts or increased latency if their traffic uses this PoP.
Our team is working on mitigating this impact as soon as possible. Please expect further updates within the next 30 minutes.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Feb 16, 13:38 UTC
Feb 15, 2021
Resolved - This incident has been resolved.
Feb 15, 21:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 20:25 UTC
Update - We are still working on this issue at this time.
Feb 15, 19:54 UTC
Identified - Today's earlier Striketracker API event has returned with the same issues and our Engineers are working to resolve it. Customers may experience intermittent timeouts and slow requests. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.
Feb 15, 18:55 UTC
Resolved - This incident has been resolved.
Feb 15, 18:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 15, 17:49 UTC
Identified - Engineers are currently aware and are working to resolve issues with the Striketracker API. Customers may experience intermittent timeouts and slow requests. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.
Feb 15, 17:25 UTC
Feb 14, 2021

No incidents reported.