StackPath and Highwinds Status
All Systems Operational
Asia Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - Sterling, VA, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Operational
ML - Milan, Italy Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
GI - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
SC - Santiago, Chile Operational
LI - Lima, Peru Operational
BO - Bogota, Colombia Operational
EZ - Buenos Aires, Argentina Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Highwinds Cloud Storage (HCS) Operational
Serverless Scripting Operational
Highwinds Legacy Internal Storage Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 6, 2021
Resolved - This incident has been resolved.
Mar 6, 00:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 23:16 UTC
Identified - Stackpath Engineers are still working on the recovery of the Edge Compute cluster in Seattle.
We will provide further updates when that cluster is ready to return to production.
Mar 5, 19:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 13:44 UTC
Investigating - We are investigating possible issues with our Edge Compute instances in SEA location.

Our engineering teams are currently investigating the issue and will be sharing more information once available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-225 or via live-chat.
Mar 5, 12:54 UTC
Mar 5, 2021
Completed - The scheduled maintenance has been completed.
Mar 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:00 UTC
Scheduled - The StackPath Network Engineering team has detected an issue with a network device in our Sao Paulo PoP which will require a reboot to resolve. This issue is not currently impacting production traffic, but we are announcing an Emergency Maintenance window to take the Sao Paulo PoP out of production and correct the issue. Please note that during this time, traffic will be routed away from Sao Paulo to the next-closest PoP.

Maintenance:
Start Date: Friday, March 5, 2021
Estimated Duration: 4 hours
Estimated Down Time: 15 minutes

Start Time:
- 07:00am UTC
- 02:00am US/Eastern
- 01:00am US/Central

End Date: Friday, March 5, 2021

End Time:
- 11:00am UTC
- 06:00am US/Eastern
- 05:00am US/Central

Please feel free to subscribe to this Status for updates on this maintenance. If you have any questions regarding this maintenance, please do not hesitate to contact StackPath Customer Support at hi@stackpath.com or Highwinds Support at support@highwinds.com.
Mar 4, 20:03 UTC
Resolved - This incident has been resolved.
Mar 5, 01:05 UTC
Monitoring - We are aware of an issue that caused StrikeTracker sites with a primary origin using a private GCS bucket to experience origin pull failures. This issue is resolved and we will be producing a full RFO with details around the incident
Mar 5, 00:29 UTC
Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021
Resolved - This incident has been resolved.
Mar 2, 20:38 UTC
Monitoring - Engineers have mitigated the issue and we are monitoring the workload provisioning.
Mar 2, 20:00 UTC
Identified - Engineers have identified the root cause and are implementing a fix to mitigate the delays in the workload provisioning.
Mar 2, 19:55 UTC
Investigating - We are investigating an increased delay in workload provisioning for our Edge Compute instances in the following locations:

ORD, IAD, LHR

Our engineering teams are currently investigating the issue and will be sharing more information once available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-225 or via live-chat.
Mar 2, 19:06 UTC
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - This incident has been resolved.
Feb 23, 00:01 UTC
Monitoring - StackPath engineers have restored access to the backend cluster and all service are functioning normally. The NOC will continue to monitor all systems closely. Please reach out to us if you are still experiencing issues accessing or utilizing the SP2.0 portal.
Feb 22, 23:24 UTC
Identified - StackPath engineers have identified a database cluster malfunction that is preventing access to the API. We are working on recovering access to the cluster now. Customers may continue to experience failures when attempting to access the Control Panel or API.
Feb 22, 23:20 UTC
Investigating - StackPath Engineers are currently investigating an incident preventing some customers from accessing the StackPath 2.0 API. We will continue to provide updates as more information becomes available.
Feb 22, 23:09 UTC
Feb 22, 2021
Resolved - This incident has been resolved.
Feb 22, 20:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 19:27 UTC
Investigating - We are currently investigating an issue where FTP connection are timing out in our IAD PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Feb 22, 18:21 UTC
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.