StackPath and Highwinds Status
Identified - StackPath has identified degraded network performance for Edge Compute workloads in our Dubai PoP. We are working with the network provider to resolve this issue and will provide an update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.

Feb 07, 2023 - 15:43 UTC
Asia Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
OS - Osaka, Japan Operational
DB - Dubai, United Arab Emirates Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - St. Louis, MO, United States Operational
BS - Boston, MA, United States Operational
DT - Detroit, MI, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
JB - Johannesburg, South Africa Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
ML - Milan, Italy Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
WA - Warsaw, Poland Operational
EU - Highwinds Cloud Storage Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
GI - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
SC - Santiago, Chile Operational
LI - Lima, Peru Operational
BO - Bogota, Colombia Operational
EZ - Buenos Aires, Argentina Operational
Systems Degraded Performance
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Serverless Scripting Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Edge Computing - IPv4 Degraded Performance
Edge Computing - IPv6 Degraded Performance
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 8, 2023

No incidents reported today.

Feb 7, 2023
Resolved - This incident has been resolved.
Feb 7, 22:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 15:05 UTC
Update - We are continuing investigation with CDN purge requests being delayed in StrikeTracker and StackPath 2.0. We will provide an update as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.

Feb 7, 14:19 UTC
Investigating - We are currently investigating delays with purge requests in StrikeTracker API.
We are working to resolve the issue and will update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.

Feb 7, 11:52 UTC
Feb 6, 2023
Completed - The scheduled maintenance has been completed.
Feb 6, 07:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 23:00 UTC
Scheduled - We have vendor schedule maintenance between Madrid <> Parish PoP Starting 2023-02-02 23:00 GMT, Ending 2023-02-03 05:00 GMT . Customers may experience an increase in raw log streaming latency and delayed in billing logs from this PoP during the maintenance.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com, phone at 1-800-570-2253, or via live-chat at stackpath.com.

Feb 3, 00:34 UTC
Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023
Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - This incident has been resolved.
Feb 1, 13:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 11:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 1, 07:06 UTC
Investigating - We are currently investigating degraded performance on our Dallas PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.

Feb 1, 04:46 UTC
Resolved - This incident has been resolved.
Feb 1, 08:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 22:38 UTC
Investigating - We are currently investigating intermittent timeouts with the StackPath API that is resulting in the inability for customers to create new sites in the control panel. We will update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.

Jan 31, 22:18 UTC
Jan 31, 2023
Resolved - This incident has been resolved. Our network engineering team have found a workaround to send the billing traffic through a stable path while our vendor continues to work on fiber repairs in APAC. Thus we do not believe our billing or analytics data should be delayed anymore.
Jan 31, 17:51 UTC
Update - Our providers are tracking a fiber cut in APAC. We are working closely with our providers to track the repair work and we will be providing more details as updates are being made.
Jan 30, 18:10 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 28, 16:14 UTC
Investigating - StackPath is currently investigating an issue where customers may notice delayed raw logs, billing data, and Analytics API data from our Singapore PoP. Customers also may experience increased latency due to fiber issues with our network provider.
We are working to resolve the issue and will update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.

Jan 28, 14:56 UTC
Jan 30, 2023
Resolved - This incident has been resolved.
Jan 30, 17:47 UTC
Monitoring - We are continuing to monitor for any further issues.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253, or via live chat at stackpath.com

Jan 24, 09:53 UTC
Resolved - This incident has been resolved.
Jan 30, 17:45 UTC
Monitoring - StackPath detected an intermittent issue with WAF log retrieval on the Edge Compute platform affecting all regions. As a result, some customers may have been unable to retrieve WAF logs to examine traffic events. While the potential for impact is service-wide, the anticipated number of customers actively pulling logs with issues is low and no impact was detected during the outage.
Jan 18, 17:49 UTC
Jan 29, 2023

No incidents reported.

Jan 28, 2023
Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.