StackPath and Highwinds Status
All Systems Operational
Asia Operational
MN - Manila, Philippines Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - Sterling, VA, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Operational
ML - Milan, Italy Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
RJ - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Highwinds Cloud Storage (HCS) Operational
Serverless Scripting Operational
Highwinds Legacy Internal Storage Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Stackpath customers,

To improve our service, StackPath will be performing maintenance on SP// SSL provisioning systems on August 08, 2020. The maintenance window will start at 23:00 UTC and will last 30 minutes.

During the maintenance window there may be delays in SSL Certificate Processing for approximately 15 to 20 minutes.

Date: August 08, 2020
Start Time: 23:00 UTC
End Time: 23:30 UTC
Duration: 30 minutes
Customer Impact: Customers may experience delays in SSL Certificate Processing.

If you have issues or questions for this maintenance, please email us at hi@stackpath.com.
Posted on Aug 4, 16:33 UTC
Past Incidents
Aug 6, 2020

No incidents reported today.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Resolved - This incident has been resolved.
Aug 2, 23:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 21:51 UTC
Investigating - We are currently investigating performance issues of Highwinds Cloud Storage in AMS region. We will provide more updates as we move towards resolution.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at +1 (323) 313-1206.
Aug 2, 21:26 UTC
Aug 1, 2020
Resolved - This incident has been resolved.
Aug 1, 11:01 UTC
Update - We are continuing to monitor for any further issues.
Aug 1, 11:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 1, 07:31 UTC
Identified - We are currently experiencing degraded performance in our Madrid PoP due to a problematic switch. This device has been removed from service and customer traffic is being rerouted.
We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Europe - MA - Madrid, Spain
Aug 1, 04:06 UTC
Resolved - This incident has been resolved.
Aug 1, 03:23 UTC
Monitoring - We are currently experiencing degraded performance in our Madrid PoP due to a problematic switch. This device has been removed from service and customer traffic is being rerouted.
We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Europe - MA - Madrid, Spain
Aug 1, 00:48 UTC
Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Completed - The scheduled maintenance has been completed.
Jul 28, 05:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 03:00 UTC
Scheduled - StackPath will be performing network maintenance in our Madrid Pop during this time. All production CDN traffic will be routed to the next closest PoP and Edge Compute instances will not be impacted. If you have any questions during this maintenance, please contact hi@stackpath.com
Jul 28, 00:52 UTC
Resolved - “This incident, which would have caused some connections to Edges in the Milan PoP to fail, has been resolved.“
Jul 28, 02:40 UTC
Monitoring - An invalid route has been cleared and proper routing to our Milan PoP has been restored. We will continue to monitor the results.
Jul 28, 01:14 UTC
Investigating - We are currently experiencing degraded performance in our Milan PoP due to packet routing issues. We have raised our Network Engineering team to investigate the issue. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Jul 28, 00:56 UTC
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020
Completed - The scheduled maintenance has been completed.
Jul 25, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 23:00 UTC
Scheduled - Stackpath customers,

To improve our service, StackPath will be performing maintenance on SP// SSL provisioning systems on July 25, 2020. The maintenance window will start at 23:00 UTC and will last 30 minutes.

During the maintenance window there may be delays in SSL Certificate Processing for approximately 15 to 20 minutes.

Date: July 25, 2020
Start Time: 23:00 UTC
End Time: 23:30 UTC
Duration: 30 minutes
Customer Impact: Customers may experience delays in SSL Certificate Processing.

If you have issues or questions for this maintenance, please email us at hi@stackpath.com.
Jul 22, 14:39 UTC
Jul 24, 2020
Resolved - This incident has been resolved.
Jul 24, 17:31 UTC
Monitoring - The impacted switch has been returned to production after engineers worked to restore functionality. We will continue to monitor the results.
Jul 24, 16:03 UTC
Identified - We are currently experiencing degraded performance in our Madrid PoP due to a problematic switch. This device has been removed from service and customer traffic is being rerouted. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Jul 24, 15:03 UTC
Completed - The scheduled maintenance has been completed.
Jul 24, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 01:00 UTC
Scheduled - Our engineers are performing an emergency maintenance to recover a load balancer in the Paris market. During this time traffic will be redirected to nearby POPs.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com / hi@stachpath.com or phone at 1-800-570-2253.
Jul 21, 15:11 UTC
Resolved - This incident has been resolved.
Jul 24, 03:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 02:27 UTC
Investigating - We are currently investigating issues with FTP login on Highwinds Cloud Storage in IAD region. We will provide more updates as we move towards resolution.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253.
Jul 24, 01:56 UTC
Jul 23, 2020
Completed - The scheduled maintenance has been completed.
Jul 23, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 14:45 UTC
Scheduled - To help improve performance and reliability, Highwinds will conduct HCS network maintenance in our Ashburn facility on July 23, 2020. The maintenance window will start at 10:45 EST (14:45 UTC) and should last approximately 1.5 hours.

During the maintenance window, HCS clusters may experience intermittent service interruptions for up to 30 minutes.

Planned Start Time: 23/Jul/20 14:45 UTC
Planned End Time: 23/Jul/20 16:15 UTC
Duration: 1h 30m

Customer Impact: Customers may experience intermittent service interruptions for up to 30 minutes.
Jul 23, 14:35 UTC
Resolved - This incident has been resolved.
Jul 23, 09:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 08:11 UTC
Investigating - We are currently investigating the performance issue on the Highwinds Cloud Storage platform in IAD region.
We will provide more updates as we move towards resolutions.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone +1 (312) 313 1206
Jul 23, 07:26 UTC