StackPath and Highwinds Status
All Systems Operational
Asia Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - Sterling, VA, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Operational
ML - Milan, Italy Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
GI - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
SC - Santiago, Chile Operational
LI - Lima, Peru Operational
BO - Bogota, Colombia Operational
EZ - Buenos Aires, Argentina Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Highwinds Cloud Storage (HCS) Operational
Serverless Scripting Operational
Highwinds Legacy Internal Storage Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Help Center Operational
CDN Operational
SSL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021
Resolved - This incident has been resolved.
Jan 23, 21:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 20:23 UTC
Identified - StackPath is currently investigating delays in issuing new SSL certificates and our engineers are working to resolve the issue.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253 or via live chat.
Jan 23, 19:23 UTC
Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021
Resolved - This incident has been resolved.
Jan 20, 16:04 UTC
Monitoring - Engineers have identified the root cause, and our performance for Tokyo has been restored back to normal levels. We will be closely monitoring the POP performance for the time being.
Jan 20, 15:11 UTC
Investigating - We are currently investigating degraded performance issues on our Tokyo PoP. We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or phone at 1-800-570-2253 or via live chat at stackpath.com
Jan 20, 14:22 UTC
Jan 19, 2021
Completed - The scheduled maintenance has been completed.
Jan 19, 21:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 20:55 UTC
Scheduled - We will be performing a emergency maintenance on HCS US cluster
Start Date: Thursday: 19/Jan/2021 20:50 UTC
End Date: Thursday 19/Jan/2021 21:20 UTC

During the maintenance window, US HCS clusters may experience intermittent service interruptions for up to 30 minutes.
You can follow our status page status.stackpath.com for updates on maintenance.
Email support@highwinds.com if you have any questions or issues.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Jan 19, 20:52 UTC
Jan 18, 2021
Resolved - This incident has been resolved.
Jan 18, 19:21 UTC
Monitoring - Engineers have been able to implement a fix and return Frankfurt to full operation. We will be monitoring the PoP for any further issues.
Jan 18, 18:27 UTC
Update - Engineers are continuing efforts to restore service in Frankfurt.
Jan 18, 17:15 UTC
Identified - Engineers have identified the root cause and are working on recovering the PoP now. Additional updates will be provided as soon as they become available.
Jan 18, 15:02 UTC
Investigating - We are currently experiencing degraded performance in our Frankfurt PoP. We will update our status page as soon as more information becomes available.

Traffic are routing all traffic to the next closest location.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.
Jan 18, 14:11 UTC
Resolved - This incident has been resolved.
Jan 18, 16:51 UTC
Monitoring - Traffic one of our ISP is returning back to normal.
Our team continues to monitor the performance in this PoP to ensure this issue is permanently solved.
Jan 18, 14:21 UTC
Investigating - We are currently experiencing degraded performance in our Singapore PoP. Users may be experiencing intermittent delays or timeouts during this time. Our team is currently working to resolve this issue.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.
Jan 18, 13:49 UTC
Jan 17, 2021
Resolved - This incident has been resolved.
Jan 17, 03:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 02:11 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 17, 01:23 UTC
Investigating - We are currently experiencing degraded performance in our POPs in US region. Users may be experiencing intermittent delays or timeouts during this time. Our team is currently working to resolve this issue.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.
Jan 17, 00:36 UTC
Jan 16, 2021

No incidents reported.

Jan 15, 2021
Completed - The scheduled maintenance has been completed.
Jan 15, 18:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 18:15 UTC
Scheduled - To offer more stability, performance, and scalability for our growing customer base, we will be moving our origin and raw log storage services to Google Cloud Storage (GCS).

By January 31, 2021, all data from Highwinds Cloud Storage (HCS) will be migrated over to GCS.

Over the next few weeks, Highwinds Support will continue to work directly with HCS customers to migrate their data.

It is possible that some customers may experience intermittent issues during this time as a result of the increased load on the HCS platform.

If you are having trouble completing uploads to HCS, we recommend configuring your FTP client to use SFTP (Port 22) instead.

If you have any questions or issues, please contact our support team. To see a list of contact methods, visit https://support.stackpath.com/hc/en-us/articles/360039084331.
Dec 16, 18:00 UTC
Resolved - This incident has been resolved.
Jan 15, 17:02 UTC
Monitoring - Stackpath Engineers have resolved the issue affecting Tokyo and traffic is returning back to normal.
Our team continues to monitor the performance in this PoP to ensure this issue is permanently solved.
Jan 15, 14:47 UTC
Investigating - We are currently experiencing degraded performance in our Tokyo PoP. Users may be experiencing intermittent delays or timeouts during this time. Our team is currently working to resolve this issue.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.
Jan 15, 14:11 UTC
Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.