StackPath and Highwinds Status
Monitoring - The US-WEST region continues to operate at the current transfer rates. No further changes are scheduled through the weekend.
Oct 14, 08:18 UTC
Update - Engineers are continuing to monitor the system with restricted ingest rates which we expect to maintain through the night.
Oct 13, 00:03 UTC
Investigating - We are currently seeing degraded performance on some files in Object Storage for US-WEST region. We are investigating the cause at this time. Please continue to subscribe to the status page for updates.

If you have any additional questions you can reach out to support via live chat or at hi@stackpath.com.
Oct 12, 15:42 UTC
Update - The US-East region continues to operate at a steady rate. No further changes are scheduled through the weekend.
Oct 13, 00:15 UTC
Update - Our us-east-1 region is operating at a steady rate but not yet operating at our maximum expected throughput capacity. We are working on resolving some remaining connection errors reported by some customers.
We are closely monitoring the system and will provide another update soon.
Oct 10, 18:40 UTC
Update - We are maintaining reduced (but more consistent) ingress and egress rates in the us-east-1 region and have reduced the number of connection errors. Engineers are continuing to work on restoring performance.
Oct 9, 16:51 UTC
Update - Engineers have increased the number of connections available for data in an effort to provide increased ingress and egress rates in the US-EAST region. If you still experience connection errors or timeouts including 'max connection exceeded' messages, please contact hi@stackpath.com. We are continuing to work on a permanent solution to the problem. Next status page update is expected on Wed 9 Oct 2019 at approximately 1300 UTC.
Oct 9, 00:22 UTC
Identified - The first set of updates and modifications to the system has been made by the engineers. We continue to work on the throughput issues and expect an update with regards to that by approximately 00:00 UTC tonight.
Oct 8, 20:18 UTC
Investigating - Stackpath Engineers are aware of stability issues in Object Storage US-EAST and ingest rates are being limited to mitigate further issues. Users may experience intermittent timeouts or slow transfers as a result.

If you have any additional questions you can reach out to support via live chat or at hi@stackpath.com.
Oct 6, 00:59 UTC
Asia Operational
MN - Manila, Philippines Operational
TK - Tokyo, Japan Operational
SI - Singapore, Singapore Operational
SL - Seoul, Korea Operational
HK - Hong Kong, China Operational
North America Operational
AT - Atlanta, GA, United States Operational
CH - Chicago, IL, United States Operational
DA - Dallas, TX, United States Operational
DC - Washington, DC, United States Operational
DE - Denver, CO, United States Operational
LA - Los Angeles, CA, United States Operational
MI - Miami, FL, United States Operational
NY - New York, NY, United States Operational
PH - Phoenix, AZ, United States Operational
SE - Seattle, WA, United States Operational
SF - San Francisco, CA, United States Operational
SJ - San Jose, CA, United States Operational
TR - Toronto, Canada Operational
NA - Highwinds Cloud Storage Operational
ST - Sterling, VA, United States Operational
Europe Operational
AM - Amsterdam, The Netherlands Operational
BR - Brussels, Belgium Operational
FR - Frankfurt, Germany Operational
LO - London, United Kingdom Operational
MA - Madrid, Spain Operational
PA - Paris, France Operational
SK - Stockholm, Sweden Operational
EU - Highwinds Cloud Storage Operational
WA - Warsaw, Poland Operational
ML - Milan, Italy Operational
Oceania Operational
ME - Melbourne, Australia Operational
SY - Sydney, Australia Operational
South America Operational
RJ - Rio de Janeiro, Brazil Operational
SP - São Paulo, Brazil Operational
Systems Operational
Billing Operational
striketracker.highwinds.com Operational
StrikeTracker API Operational
Ticketing System Operational
Highwinds.com Operational
Purge and Provisioning Operational
control.stackpath.com Operational
DNS Operational
WAF Operational
Monitoring Operational
Highwinds Cloud Storage (HCS) Operational
Serverless Scripting Operational
Highwinds Legacy Internal Storage Operational
Edge Computing - VMs Operational
Edge Computing - Containers Operational
Object Storage - US-East Operational
Object Storage - US-West Operational
Object Storage - EU-Central Operational
Raw Logs Operational
Object Storage - Provisioning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Saturday 11PM Central Time (UTC-6) - Sunday 3AM Central Time (4 hours total). This maintenance only affects pages related to billing functions (plan changes, payment method updates, processing payments, and viewing invoices). No platform services are affected by this maintenance.
Posted on Nov 22, 02:13 UTC
Past Incidents
Nov 23, 2019

No incidents reported today.

Nov 22, 2019

No incidents reported.

Nov 21, 2019

No incidents reported.

Nov 20, 2019

No incidents reported.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Completed - The scheduled maintenance has been completed.
Nov 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 16:00 UTC
Scheduled - We will be performing a 4-hour maintenance window on Monday, November 11th, 2019. We do not expect any material impact to customers. However, select users may experience a momentary latency increase as the network changes propagate.

Regions Affected:
EU-Central
US-East-1
US-East-2
US-West-1

You can follow our status page at https://status.stackpath.com/ for updates on the maintenance.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Nov 6, 21:39 UTC
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.