Degraded Performance in São Paulo POP
Incident Report for StackPath
Resolved
This incident has been resolved.
Posted Oct 21, 2020 - 00:02 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2020 - 23:21 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 20, 2020 - 22:48 UTC
Investigating
We are currently experiencing degraded performance in our São Paulo POP. Users may have experienced increased latency and timeouts for several minutes while traffic was being re-routed. Our teams are currently working on the issue.

We will update our status page as soon as more information becomes available.

If you have questions, our Support team is available 24/7 through email at support@highwinds.com or phone at 1-800-570-2253.
Posted Oct 20, 2020 - 22:08 UTC
This incident affected: South America (SP - São Paulo, Brazil).
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