Degraded Performance: Tokyo POP

Incident Report for StackPath

Resolved

This incident has been resolved.

Posted Jan 15, 2021 - 17:02 UTC

Monitoring

Stackpath Engineers have resolved the issue affecting Tokyo and traffic is returning back to normal.
Our team continues to monitor the performance in this PoP to ensure this issue is permanently solved.

Posted Jan 15, 2021 - 14:47 UTC

Investigating

We are currently experiencing degraded performance in our Tokyo PoP. Users may be experiencing intermittent delays or timeouts during this time. Our team is currently working to resolve this issue.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com / support@highwinds.com or phone at 1-800-570-2253.

Posted Jan 15, 2021 - 14:11 UTC

This incident affected: Asia (TK - Tokyo, Japan).