Stackpath Portal Issue

Incident Report for StackPath

Resolved

This incident has been resolved

Posted Dec 20, 2023 - 03:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Dec 19, 2023 - 22:29 UTC

Update

Our team is continuing to work towards a mitigation for problems with our user verification workflow.

Posted Dec 18, 2023 - 19:17 UTC

Identified

We have identified a problem in the verification workflow, and our teams are working to implement a fix.

Posted Dec 14, 2023 - 19:27 UTC

Investigating

Customers who have not completed user verification on their account may be unable to use the portal currently. We are working to resolve the issue so that users can complete this verification and resume using the portal

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com.

Posted Dec 13, 2023 - 14:59 UTC

This incident affected: Systems (control.stackpath.com).